Schwarzkopf Academy and your privacy

Revised May 10, 2006

At Schwarzkopf Academy we respect your right to privacy and we understand that, as a visitor to SchwarzkopfAcademy.com, you prefer to control your own personal information and preferences. For this reason, we may ask you to register or to provide personal information and preferences when you visit certain areas of Schwarzkopf Academy.com, request information, or register for one of our seminars or workshops.

We will guard the personal information you share with us to ensure the content, services, and advertising that we provide on Schwarzkopf Academy.com are always tailored to your current, designated preferences.

When you provide us with your name (or alias), e-mail address, mailing address, or telephone number, and you do not 'opt out,' we may use the provided information to alert you to product upgrades, special offers, updated information, classes, new services, and other Schwarzkopf Academy information. Schwarzkopf Academy does not offer or allow the selling of any user-provided information to third parties.

Schwarzkopf Academy respects the rights users give us when opting to receive e-mail communications and enforces internal policies to preserve those rights. It is our objective to retain the long-term ability to continue to communicate with our users.

If you do not want Schwarzkopf Academy or Schwarzkopf Academy representatives to contact you, you may "opt out" of this preference at any time by changing your preferences in the "my account" page (click here), or by contacting Schwarzkopf Academy directly (click here). As part of your preference flexibility, you'll always have the option to opt back in and have Schwarzkopf Academy contact you based on your previous or new preferences.

If you choose not to register or provide personal information, you can still visit the Schwarzkopf Academy website; however, you will not have access to areas that require personal identification and will not be able to register and purchase out seminars or workshops online. You may, of course, make such purchases by contacting us directly (click here).

If a user elects to use our “E-mail this class information to a friend” application for forwarding a Schwarzkopf Academy e-mail to their friend or informing a friend about our website, we ask them for the friend's name and e-mail address. Schwarzkopf Academy will automatically send the friend the specified e-mail or the specified website information. Schwarzkopf Academy will not use the friend's information to contact them in the future.

Schwarzkopf Academy membership and the use of log files (cookies)

Schwarzkopf Academy offers free membership to all Schwarzkopf Academy.com visitors. In order to establish membership, visitors are requested to provide personal information, license information, and preferences. This information is stored and protected by your user-established License Information and Password.

There is an additional "Remember me" option. By selecting it, you allow Schwarzkopf Academy to store your Member ID and password so you can access certain areas of the website without re-signing in. The sign-in information is stored until you explicitly sign out. It also allows you to return to the Schwarzkopf Academy website on subsequent visits without having to re-enter your information. Schwarzkopf Academy remembers you by placing a log file (cookie) that contains only enough information to identify you upon return visits. A "cookie" is a small line of text that is stored with your web browser for record-keeping purposes and helps Schwarzkopf Academy provide better service to you. Your browser has options to accept, reject, or provide you with notice when a cookie is sent.

No information, other than that found in the Membership cookie, will be accessed by any Schwarzkopf Academy system. Access to your membership information always requires both your Member ID and Password.

Schwarzkopf Academy also utilizes visitor log files (cookies) and hosted tracking with our website. Once a user enters our site, a cookie follows them through their click stream path. Examples of information being collected by these cookies and the hosted tracking include the number of times a user came to our site(s), and the paths they took to get there. Schwarzkopf Academy uses the data collected from website visitor cookies and hosted tracking in aggregate form only and does not collect any personally identifiable information. Use of this information helps us better understand what users are seeking and learning at our website(s) and helps us identify potential navigation issues.

How Schwarzkopf Academy will protect your personal information

Schwarzkopf Academy will always protect the personal information that you share with us. Schwarzkopf Academy stores information internally in a controlled, secure environment. If, for example, you make a purchase online, we route all transactions through SSL (Secure Socket Layers) and will process your credit card number only to secure your current payment. The SSL transaction does not retain your credit card number subsequent to the transaction at hand and will not use the number for marketing purposes.

We occasionally hire other companies to provide limited services on our behalf, including packaging, mailing and delivering purchases, answering customer questions about products or services, sending postal mail and processing event registration. We will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose..

If Schwarzkopf Academy requests general demographic information, this information is limited to reporting purposes only; members remain anonymous. Phone numbers, e-mail addresses, and postal addresses are not shared for demographic reports with outside entities. Schwarzkopf Academy may occasionally present a special contest or promotion that is sponsored by another company. To qualify for entry, we may ask you to provide personal information. If we plan to share that information with the sponsor(s), we will provide an up-front statement to that effect.

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our website.

How to Update Your Preferences

You can help Schwarzkopf Academy maintain the accuracy of your personal information by notifying us when you change your name, address, title, phone number, e-mail address, or your content preferences. If at any time you wish to update your information or preferences, or you prefer to stop receiving communication from Schwarzkopf Academy, you may do so from your account (click here) or by contacting us (click here)

If you change your e-mail or postal address, please contact Schwarzkopf Academy. In order to make the appropriate corrections, please include both your old and new address. Schwarzkopf Academy will respond to your request in a reasonable timeframe.

Schwarzkopf Academy would like to receive your comments and questions about this Privacy Policy: Please address comments or questions regarding the Schwarzkopf Academy Privacy Policy to one of the addresses (online, e-mail, or postal mail) on our contact page (click here). Schwarzkopf Academy may occasionally update, amend, or change this Privacy Policy based on user feedback and as needed or appropriate. If we decide to materially change our privacy policy, we will post those changes to this privacy statement, and will e-mail the information to our users so that they are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We will use information in accordance with the privacy policy under which the information was collected. Users will always have a choice as to whether or not we use their information in accordance with, and in respect to, the posted privacy policy. If users have opted out of all communication with the site, or deleted/deactivated their account, then they will not be contacted.

Links

Schwarzkopf Academy websites may contain links to other sites. Schwarzkopf Academy assumes no responsibility for the content or the privacy policies and practices of such websites. Schwarzkopf Academy encourages you to read the privacy statements of these linked sites; their privacy practices may differ from ours.